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Mobile Casino

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Neptune Play Casino Info
website:https://www.neptuneplay.com/
email:[email protected]
phone:n/a
established:2019
owner:Aspire Global International LTD
licences:MGA
languages:English, German, Finnish, Spanish

Neptune Play Casino Review

Sup, my mates. How the hell are ya?

I love Roman gods! But screw that, I love gambling even more. Enter Neptune Play Casino.

What is so special about this casino? What does it lack? Can you even play there, to begin with? In this Neptune Play Casino review, I’ve got all the answers to these burning questions.

Let’s roll!

Neptune Play Casino Details

Gods are supposed to be flawless, right? Is this casino flawless as the god it’s named after? Well, not really. However, that doesn’t mean this joint is without its merits.

Neptune Play Casino is a new online casino that’s established in 2020 and owned by Aspire Global International Ltd. Even though it’s still in its infancy, Neptune Casino packs a decent punch in terms of functionality and appeal.

Their website has a legit license issued by the Malta Gaming Authority (MGA). In layman’s terms, this means players can gamble all day or night (if you are a night owl like myself) without having to worry about getting scammed.

As a gambler, I can definitely appreciate this, although these kinds of things should be a given, no?

Anyway, Neptune Play offers plenty of fun games and engaging themes, as well as inviting bonuses to lure customers. But, more on this later. First things first…

Country Restrictions

If you are even remotely familiar with the online gambling industry, you know that most casinos are riddled with regulations, which includes country restrictions. The case is no different with Neptune Play. Here are the countries where this establishment isn’t available:

  • Afghanistan, Algeria, Australia, Cambodia, China, Colombia, Denmark, Estonia, France, Germany, Hungary, India, Italy, Malaysia, Malta, Portugal, Serbia, Spain. The list also includes players from the United Kingdom, and the United States.

Neptune Play Casino Review

Neptune Play Casino Bonuses

One of the first things I checked when I decided to review Neptune Play is the casino bonuses – and I gotta say, they’re lacking a bit. No, they’re lacking a lot actually.

Still, let’s see exactly what kind of bonuses this casino offers.

Welcome Bonus

Once you create your casino account and make the first deposit to start playing, you get a 100% bonus on your first deposit up to 200 EUR and 20 free spins. Not too shabby, huh?

In fact, the welcome package provides you with 100 free spins, but here’s the catch – you get them in 3 batches.

  • First deposit – 20 free spins for Starburst.
  • Second deposit – 40 free spins for Fruity Friends.
  • Third deposit – 40 free spins for Starburst.

As you can see, the sign up casino bonus offers you a total of 100 free spins, but you have to make three deposits in order to earn those spins. The wagering requirement is 35x.

In my book, getting 100 free spins is pretty decent, but nowhere near enough to create a rapid influx of players. Still, it may be enough to lure new players to the casino. Personally, I think it sucks that you have to make 3 deposits to get a handful of spins. I say handful because you can waste them in a jiffy. But, that’s the deal, mate. Take it or leave it.

Neptune Play may not offer that many other bonuses, but there are two worth mentioning. At first glance, those two bonuses actually look pretty awesome. Let’s take a closer look.

Free Play On Sundays

Neptune Play rewards loyal players with a batch of free spins every week on Sunday, but unfortunately, there’s no information on exactly how many you get exactly. The terms of this bonus are pretty vague and I guess you have to register, make a deposit, and then find out how many bonus spins you receive on a Sunday.

I like the concept of this bonus, but I don’t like the fact that this casino keeps you in the dark until you make a deposit.

Loyalty Monthly Cash Back

  • If you want to qualify for this bonus, you have to make a minimum deposit. Based on the general terms and conditions, the minimum deposit is 10 EUR.
  • This bonus is based on losses on all games for one full calendar month.
  • The cash back bonus is issued on the 3rd Monday of the following month and covers the previous month’s full calendar. This is a good opportunity to get some of the money back.
  • If you want to know the details of this bonus and claim it properly, make sure to contact your Personal Account Manager.

VIP Program

Neptune Play may not have spectacular bonuses, but they do make up for it with a rather detailed VIP program, or as they like to call it – Exclusive Club.

There are 7 loyalty levels at this online casino. Here are the benefits of each of them.

New Member

  • Welcome Package – Welcome offer
  • Points needed to reach level – 0
  • Reward Point Redemption Rate – 35
  • Fast Cash Out Process
  • Birthday Bonus

Bronze

  • Welcome Package – 25 Games
  • Points needed to reach level – 10
  • Reward Point Redemption Rate – 30
  • Fast Cash Out Process
  • Birthday Bonus, Sunday Spins, Live Tournaments

Silver

  • Welcome Package – 50 Games
  • Points needed to reach level – 60
  • Reward Point Redemption Rate – 28
  • Fast Cash Out Process
  • Birthday Bonus, Sunday Spins – 10 Games, Live Tournaments

Gold

  • Welcome Package – 50 Games + 50% EXTRA Bonus
  • Points needed to reach level – 350
  • Reward Point Redemption Rate – 25
  • Fast Cash Out Process
  • Birthday Bonus, Sunday Spins – 20 Games, Live Tournaments

Platinum

  • Welcome Package – Day 1 – 50 EUR Bonus; Day 2 – Bonuses on all Deposit; Day 3 – Exclusive cash back offer
  • Points needed to reach level – 1000
  • Reward Point Redemption Rate – 23
  • Fast Cash Out Process – Express
  • Birthday Bonus, Sunday Spins – 40 Games, Live Tournaments
  • Higher Deposit & Cash Out Limits
  • Personalized Offer
  • Personal Account Manager
  • Monthly Cash Back

Premium

  • Welcome Package – Day 1 – 50 EUR Bonus; Day 2 – Upgraded bonuses on all deposits; Day 3 – Personal offer from your Personal Account Manager
  • Points needed to reach level – Exclusive Level by Personal Invitation
  • Reward Point Redemption Rate – 20
  • Fast Cash Out Process – Express
  • Birthday Bonus, Sunday Spins – 50 Games, Live Tournaments
  • Higher Deposit & Cash Out Limits
  • Personalized Offer
  • Personal Account Manager
  • Monthly Cash Back

Prestige

  • Welcome Package – Day 1 – 100 EUR Bonus Cash; Day 2 – 50 Prestige Games; Day 3 – Personal offer from your Personal Account Manager
  • Points needed to reach level – Exclusive Level by Personal Invitation
  • Reward Point Redemption Rate – 15
  • Fast Cash Out Process – Express
  • Birthday Bonus, Sunday Spins – 50 Games, Live Tournaments
  • Higher Deposit & Cash Out Limits
  • Personalized Offer
  • Personal Account Manager
  • Monthly Cash Back

In order to have a better Loyalty Level, you have to collect Reward Points. Most games earn you 1 Reward Point for every $40 wagered in Real Money mode.

Each Loyalty level has a unique Redemption Rate as well. This tells you how many points you must collect before you can exchange them for bonus cash.

For example, Bronze requires 30 points to redeem 1 EUR and Gold requires 25 points. In other words, the higher you are on the loyalty scale, the fewer points you need to redeem yourself.

Neptune Play Casino Free Spins

Getting a bunch of free spins and having a chance to hit a jackpot makes online gambling hella fun. Personally, I don’t like pokie games that much, but I still get my kicks when I receive a share of free spins. I’m not a bogan. It makes me wanna pour myself some whiskey and pull an all-nighter.

Essentially, you get 100 free spins after you make your first deposit and you get an unspecified amount of free spins, courtesy of the Free Play Sundays bonus.

Neptune Play Casino Games

casino game types

Keno

Roulette

Blackjack

Baccarat

Poker

Video Poker

Jacks or Better

Virtual Sports

Craps

Pokies

Sports Betting

As I explored this gambling palace, I realized that the riches await those who are willing to move past the front gates and push through with their gambling venture. In other words, if you turn a blind eye to an uninspiring welcome bonus and decide to try out some games, you won’t be sorry.

I was pleasantly surprised by the variety of themes, designs, and genres. The games work smoothly and the menu is pretty straightforward. Before we get into the details, I’m just going to list the names of software providers that worked on this casino:

  • NetEnt, Play’n GO, Evolution Gaming, Pragmatic Play, NeoGames, Sigma Games, Just For The Win, Inspired, Realistic Games, Blueprint Gaming, Amaya (Chartwell), Electric Elephant, Elk Studios, Foxium, High5Games, Rabcat, Side City Studios, Fantasma Games, SG Gaming

Pokie Games

As I said before, I’m not too excited about pokie games, but I get why people are. For the sake of the Neptune Play Casino review, I played a bunch of pokie games and I have to say I wasn’t all that disappointed. Far from it.

The games run smoothly, the graphics are decent, and, most importantly, there are plenty of different titles to choose from. Mostly, I had fun playing Book of Dead, Mighty Sphinx, Foxin’ Wins, Temple of Iris, and Holiday Spirits.

Table Games

I’ve always been a table man, man. Maybe this is because my father is a carpenter. Does that make sense? I don’t know. But, what I do know is this – I leave most of my money on table games.

Neptune Play has a mighty fine selection of table games and if I were to choose some of my top picks, they would include:

  • Jacks or Better
  • Real Roulette with Caroline
  • Baccarat
  • American Roulette
  • Vegas Strip Blackjack

Jackpot Games

Just as things were reaching that point where everything is “too good to be true”, this casino revealed its shortcomings. The jackpot game selection is lacking, IMHO. Neptune Play Casino has only 10 jackpot games. Don’t get me wrong, they’re all good, but it’s nothing an online casino should brag about.

Live Casino Games

This casino likes to play hot and cold with its guests. Here’s why.

After a bit disappointing jackpot section, this establishment opens the door to a palace-like hall with an abundance of live casino games.

I love playing live dealer games, especially if they manage to recreate that whole real casino feel. Unfortunately, not a lot of online casinos can provide guests with this feeling, BUT this one can. The games work without a hitch, the graphics are good, and the live dealer game selection is impressive.

Here are the ones I enjoyed playing:

  • Blackjack – The Strip
  • American Roulette
  • Caribbean Stud Poker
  • Three Card Poker
  • Ultimate Texas Hold’em

game providers

Neptune Play Casino Mobile

Sadly, Neptune Play Casino doesn’t offer official iOS and Android apps, but it works smoothly when you run it via a mobile browser. Honestly, I’ve got nothing too fanciful to say about their mobile casino, other than the fact that everything is as it should be.

Moving on to the payment methods!

Neptune Play Casino Bonus

Neptune Play Casino Deposit And Withdrawal Methods

deposit methods

withdrawal methods

Don’t know about you, but I don’t want to worry about whether or not I’ll get my winnings in a timely manner. I’m sure you’re in the same boat.

That said, the good news is that Neptune Play has a professional approach when it comes to deposit and withdrawal methods. Let’s cut to the chase:

Deposit Methods

  • Visa, MasterCard, Bank Wire Transfer, Sofortuberweisung, Trustly, Skrill, Skrill 1-Tap, Neteller, EcoPayz, GiroPay, Interac, Easy EFT, Euteller, Zimpler, EPS, Wire Transfer, Paysafe Card, instaDebit, MuchBetter.

Withdrawal Methods

  • Visa, MasterCard, Trustly, Skrill, Skrill 1-Tap, Neteller, EcoPayz, PayPal, Interac, Bank Wire Transfer, Wire Transfer.

Despite an ample choice of payment options, the withdrawal limits could be better, though. Of course, a lot depends on the payment method itself:

  • EWallets: 24 hours
  • Credit Cards: 3-7 days
  • Bank Transfer: 5-12 days
  • Cheques: Not offered
  • Pending Time: 48-96 hours

Accepted Currencies

I always find it curious that players from the United Kingdom aren’t allowed to play, and yet you can deposit British pounds. US players, too. Meh… Here’s the list:

  • EUR, CAD, GBP, NOK, and USD.

Neptune Play Casino Customer Support

Bonuses and selection of games can make or break an online casino – but so can customer support. I personally have no intention of wasting my time on a casino with poor customer service. If the representatives are too slow or they don’t know how to fix my issue, I’m moving on. It’s nothing personal, I just value my time.

Fortunately, this establishment provides a good customer support service.

Neptune Play casino has live chat and email support. Live chat representatives are diligent and rather pleasant. I faked a small issue with my bonuses and they jumped to help me out within seconds. That, my bros and broettes, is the service worthy of every gambler.

Available Languages

  • English, German, Norwegian, Finnish, Spanish

Neptune Play Casino Review Summary

I felt a lot of different things while writing this Neptune Play Casino Review, both the good and the bad. When I first entered the website, I was very pleased with the logo and design. Everything seemed so intuitive and simple. That is a huge plus in my book.

Then again, when I saw the bonuses this casino offers, I was a bit disappointed. Don’t get me wrong, they’re not bad, but they’re nothing to write home about either.

In my opinion, this casino should be most proud of its game selection. There are plenty of themes and genres available to players. But, most importantly, every single game I tried ran smoothly.

At the end of my casino review, I’ll leave you with this – this casino is not perfect, but it can take you on an exciting roller coaster if you can stomach a few shortcomings. We got you, Bro!

 

FAQ

Overall Rating of Neptune Play Casino - by casino bros logo

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Total Casino Rating

4.3 / 5

Author

John Brokowski

A groomed beard and mustache are not the only source of this dude’s sophistication. Good ol’ John is a seasoned casino player who had affairs with numerous online casinos and online sports betting sites. He’s lethal with cards, especially poker, and a go-to guy for anything casino-related. You might think this guy is obsessed with casinos, but he’s the only reason the Bro Collective boat is still sailing.