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Welcome, gambling freaks, to another online casino review with your host, Gambling John. This time we’ll be looking into a casino with a somewhat interesting name – ICE36 Casino.
Let’s get to it, Bro!
Casino Review Details
ICE36 Casino is owned by Prime Gaming Online LTD. a company that holds a gaming license from Malta Gaming Authority. Founded in 2019, this casino is a part of the Prime Partners affiliate group.
The name of the ICE36 Casino obviously relates to roulette and the casino logo is quite simple: bolded ICE letters and roulette chip with a number 36 on it. Nothing too fancy, yet effective and easy to remember.
The website features a plain design, which tells me the guys at ICE36 Casino went for functionality over esthetics. I mean, this doesn’t bother me at all as long as I can play me some games and have a blast.
This online casino review wouldn’t be worth it without detailed explanations about ICE36 Casino bonuses, but before we dive into promotions and bonus offers, we have to make a little detour.
Must Read: Online Casino Review Canada
Reality Check Reminder
Online Transaction History
Help And Support
Self Assessment Test
|owner:||Prime Gaming Online LTD.|
|languages:||English, German, Finnish|
That’s right, It’s the good old restricted country department. Although ICE36 Casino accepts players from the United Kingdom, it still has quite a list of restricted countries:
- Afghanistan, Aland Islands, Algeria, Angola, Anguilla, Anonymous Proxy, Aruba, Benin, Bolivia, Bouvet Island, Cambodia, Central African Republic, Chad, China, Colombia, Congo, Congo Democratic Republic, Costa Rica, Cyprus, Czech Republic, Djibouti, Dominica, Dominican Republic, East Timor, Estonia, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Gaza strip, Ghana, Grenada, Guadeloupe, Guam, Hungary, Iran, Iraq, Israel, Jordan, Kenya, Kyrgyzstan, Laos, Madagascar, Malawi, Malaysia, Martinique, Mauritania, Mauritius, Montenegro, Morocco, Mozambique, Namibia, Nigeria, Pakistan, Palestinian Territory, Paraguay, Philippines, Poland, Puerto Rico, Reunion, Romania, Rwanda, Satellite Provider, Senegal, Serbia, Sierra Leone, Somalia, Spain, Sri Lanka, Sudan, Swaziland, Switzerland, Syria, Tanzania, Thailand, Togo, Tunisia, Turkey, Uganda, United States, Wallis and Futuna, West Bank, Yemen, Zambia, Zimbabwe.
ICE36 Casino Bonuses
1st Deposit 100%/CA$100+36FS
Here we go! I am always excited about the bonus section. Like a fat kid in a candy store. The more bonuses there are, the happier I am.
ICE36 Casino bonus section is not quite up to my taste. What do I mean by that? Well, it gives players just enough to get started but there aren’t many bonuses and promotions after that. Let’s check it out and you’ll see what I mean.
Alrighty, ICE36 Casino has a somewhat simple sign up casino bonus. Only one deposit and that’s all, folks! It goes like this:
- First Deposit Bonus is 100% and it goes up to CA$100 bonus cash, plus you get 36 Free Spins (can be used on the Star Joker slot).
- The minimum deposit to claim the welcome bonus is CA$20.
- The wagering requirement is 60x and you must fulfill it within 30 days (only slot machines count).
Free Spins must be used before the deposited balance. I must admit, I like the simplicity of this welcome bonus but one thing that bothers me is a high wagering requirement.
I would love to tell you ICE36 Casino has tons of offers and promotions, but sadly, this is not a fairytale. ICE36 Casino practically doesn’t have any other standard bonuses. I mean, there are some daily offers from time to time but not any regular bonuses like cashback bonus, reload bonus or free spins bonus.
The ICE36 VIP Club is split into six tiers:
- Red Diamond
As you play your way through the membership levels, you choose your gaming experience and the kind and number of rewards you would like to earn.
Naturally, you begin with the Bronze membership level and then steadily move up to Silver, Gold, and Platinum. Here you can get new, unique casino bonuses, privileges, and rewards after each level.
The Diamond and Diamond Red membership tiers are reserved for our high roller players, where they can expect to have the ultimate VIP experience.
The ICE36 Casino VIP program provides loyal players with a special monthly bonus offer, higher deposit limits, faster payouts, special promotions, birthday bonus. etc.
Apart from the 36 free spins, courtesy of the welcome bonus, I couldn’t find any other promotions that offer more free spins.
ICE36 Casino Games
casino game types
Jacks or Better
OK, this is what it’s all about – casino games! The number and quality of popular games can make players wanna stay or go in no time. I would love to tell you ICE36 Casino has an amazing game section, but, sadly it doesn’t.
Why’s that? Well, as I often like to say, there is safety in numbers and this bad boy doesn’t offer that many games. Compared to other casinos, that is. ICE36 Casino has somewhere over 1000 slot games from various providers, but that’s still too few for my taste. Also, did I mention they only have two categories? Slots and Live Casino games.
Here is the list of leading software providers at ICE36 Casino:
- Nyx SGI, Microgaming, Nyx, Nyx Thunderkick, Edict, Yggdrasil, GDM, GVG (SON), Merkur, NYX Aristocrat, Nyx Realistic, GameArt, Amaya, NetEnt, Nyx BigTime, Play’N Go, MicroGaming, Evolution Gaming, Ganapati, WMS Games, Microgaming, GameArt RTG, Edict RTG, Extreme Live, Edict (Merkur), Nyx – Nextgen, LightningBox, Edict (Gamomat), Pragmatic Play
As I mentioned, online slots are the dominant category of games at ICE36. There are over 1000 titles and I picked several names that caught my eye:
- Gonzo’s Quest, Legacy of Dead, Rise of Olympus, Rich Wilde and the Book of Dead, Midas Golden Touch, Ninja Master, Valley of the Gods, 100 cats, Double Down Stud Video Poker, 2 Ways Royal Video Poker.
Among these 1000 slots, some bring jackpot prizes, and here is the list of my favorites instant win games:
- Arabian Nights, Ave Caesar, Cop the Lot, Diamond Jackpots, Champions of Valhalla.
Live Casino Games
Live casino games at ICE36 are OK. This section replaces classical table games, I reckon. There is a decent number of classics like Baccarat, Blackjack, Roulette, several poker games and other table games you can play with live dealers.
Only one Craps game, though. IMHO, there is still much to be done with the live casino games section, but it’s not hopeless, man.
In terms of mobile casino gaming, well, opinions are generally divided. Some gambling cats fancy that the casino has a native app. Some Bros are more into a straightforward approach.
I must admit I am the latter type of feller.
ICE36 doesn’t have its native app but has an OK web browser-based platform. I say OK only because their design is not that exciting at all. I mean, they have a cool ICE36 Casino logo, but that’s all if you ask me. I feel this casino should pay more attention to it in the future.
The biggest plus about the ICE36 Casino mobile version is the fact that there’s no BS download of some apps. Me likes it. The keep-it-simple method fits the bill no matter if you are an iOS or Android. Bro, everything runs smoothly!
Their webpage is fully optimized, snappy and ensures that the site adjusts to your mobile devices. Tablets, smartphones, iPhones, desktop computers – they all run ICE36 without hiccups and bugs. As I mentioned earlier, the guys from this casino went for functionality over esthetics big time.
ICE36 Casino Payment Methods
OK, no beating around the bush. Here’s a quick rundown of the deposit and withdrawal methods at ICE36.
- VISA, MasterCard, Paysafecard, Trustly, Skrill, Neteller, and ecoPayz.
The plot thickens and payment methods change if you come from certain countries like the United Kingdom, Canada, Finland, and New Zealand. Let’s break it down!
The United Kingdom, Finland, and Canada:
- VISA/MasterCard, Paysafecard, PayPal, TrustlyDirect, Skrill, Neteller, DIRECTebanking, Fast Bank Transfer, Citadel (Instant Banking), Ecopayz, Sofort.
- VISA/MasterCard, Paysafecard, Skrill, Neteller, EcoPayz, Citadel (Instant Banking), Fast Bank Transfer.
If you are a player from these countries, do check those deposit methods with ICE36 Casino customer support. Just to be sure, man. Also, unless stated otherwise in the relevant casino pages, the minimum deposit amount is CA$10.
Okey-dokes! I had some trouble finding the withdrawal methods but after some digging, to my surprise (and relief) I found out that they are exactly the same as the deposit methods. So, it all boils down to the country you live in.
While deposits are instant, withdrawals may take from 2 to 7 working days if you use Credit/Debit cards (Visa, Maestro/Switch/Solo). Online wallets like EcoPayz, Skrill, Neteller, PaySafeCard are processed the same day.
The maximum withdrawal per transaction is CA$5,000.
Also, the maximum amount a player can cash out is CA$10,000, which is also the monthly limit.
The following currencies are available for deposit, withdrawal, and of course for play:
- GBP, EUR, CHF, USD, AUD, CAD, DKK, SEK, NOK, ZAR, and RUB.
By default, when you register your account, ICE36 Casino will assign the most logical currency according to where they believe you are situated.
Alrighty, Bro! As I regularly like to point out: how great an online casino is usually reflected by the quality of their customer support. These bad boys are usually the jacks-of-all-trades that cover all problems and subjects a player might throw at them.
I must admit, man, in the case of ICE36 Casino, their customer support is reliable, but I reckon it could do even better.
I had a small chit-chat with guys on the live chat (they are available from 06:00-00:00 GMT) and everything went as anticipated: response time was average, I got all my problems answered and I was on my way in no time. Nice one, fellas!
HOWEVER, I also wrote them on their email address: email@example.com. It took some time before I got a response from their customer service team. So, if you are a busy guy like I am, the live chat option should be your go-to, man.
Another thing worth mentioning is that ICE36 Casino doesn’t have a phone number. Sadly, we won’t be able to hear their angelic voices in person.
ICE36 Casino is not too versatile in linguistics as they offer only several languages:
- English, German, Suomi, Norwegian, Portuguese.
ICE36 Casino Review Summary
Let’s sum up this ICE36 Casino review. Is it any good? Well, yes and no. It definitely isn’t the best online casino but it’s not the worst.
If you look at the ICE36 Casino customer support, payment methods, and the fact they allow UK players to gamble, this casino is a quite rare sight to behold.
Most online casinos don’t allow players from the UK to participate and usually have bad customer support, followed by limited payment methods and a small number of currencies.
Also, ICE36 Casino did a nice job in the mobile department as everything works like a charm. This is probably due to their simplistic-functionality-over-aesthetics approach.
Personally, I like this philosophy because sometimes, online casinos get carried away and have a flashy/shiny overcomplicated homepage. This proved so many times to be not user-friendly and too much for the player’s senses.
However, when it comes to the number of online casino games, bonuses, and promotions, ICE36 Casino could’ve done a better job. I mean if you have only two gaming categories and around 1000 games this doesn’t look good compared to other online casinos.
The same thing applies to bonuses, ICE36 Casino only offers a welcome bonus, with one deposit, and basically, that’s it. I am sorry, guys, but I feel like you should provide players with more offers, promotions, and standard bonuses.
Overall, my verdict is this: Although it’s not the worst casino I’ve seen, ICE36 Casino could do with some improvements. Hopefully, these guys will come around and fix what needs to be fixed.
From the depths of the Casino Bros den, Gambling John is signing off! We Got You, Bro!
Is ICE36 Casino a scam?
No, ICE36 Casino is not a scam. It is operated by Prime Gaming Online LTD. This casino owns a license issued by the Malta Gaming Authority, which makes it a fully legit online casino.
Where can I find information about ICE36 Casino Bonuses?
You can find information about ICE36 Casino Bonuses on their homepage. Just click on the drop-down menu, in the top left corner and find “Promotions”. Here you’ll find all about new promotions, casino bonuses, and daily offers.
How do withdrawals at ICE36 Casino work?
After you make a request for your withdrawal, ICE36 Casino will ask you to follow a couple of steps, as a part of their security procedure. This means providing verified documents and confirming your identity. Usually, they will ask for your passport or other ID document and/or utility bill not older than 6 months.
Can ICE36 Casino refuse to pay out?
Yes, ICE36 Casino may refuse to pay out. Like most online casinos, ICE36 Casino reserves the right to cancel any payment if a player is suspected of any kind of fraudulent behavior. This usually includes tampering with bonuses, having more than one account, etc.
Is there an ICE36 Casino no deposit bonus?
No, there isn’t an ICE36 Casino no deposit bonus available.
How long does an ICE36 Casino withdrawal take?
This depends heavily on the payment method a player chooses to use. Usually, bank transfers may take several days compared to e-wallet methods which are usually processed in a day. Also, ICE36 CAsino has something called Lightning Withdrawals. This means you’ll receive instant cash payouts or at least you’ll get your cash within 24 hours, subject to giving any information they require following their terms and conditions.
Can I play any of the casino games for free at ICE36 Casino?
Yes, you can play any of the ICE36 Casino games for free. Oftentimes, online casinos offer this option to players, and luckily ICE36 Casino gives players a chance to hone their skills in “Practice” mode, before playing for real money.
Can I claim an ICE36 Casino welcome offer for live games?
Yes, you can claim the ICE36 Casino welcome offer for live games. Live section games count towards the wagering requirement. Usually, it is 10%, but it still counts, man.
Can I set limits on my play at ICE36 Casino?
Yes, you can. Players can set their deposit limits under the personal settings section of the cashier. Players can also arrange other limits on their accounts, such as restricting casino account access for designated periods. These are located within the Account Limitations section.
Does ICE36 Casino accept cryptocurrencies?
No, ICE36 Casino does not accept cryptocurrencies.
Overall Rating by
Nothing interesting to add. Good games, nice look, got my free spins and lost them all. Don't know about their support, never had a chance to talk with them.
Trying to prove my identity was as mentally painful as it was exhaustingly long. At one point I felt like they were deliberately screwing with me. Never again.
Stay away from this piece of garbage. There are so many better options out there, just pick a casino randomly, any casino, and I bet it will be way better than this one.