Pros

  • prosGreat looking casino
  • prosGreat wagering requirements for bonuses and promotions
  • prosLots of good payment methods

Cons

  • prosNo 24/7 live chat support
  • prosHuge list of restricted countries
  • prosVery few bonuses and no VIP program

Casino Features

Mobile Casino

Reality Check Reminder

Vip Program

Time-Out Period

Live Chat

Financial Limits

Gamification

Self Exclusion

Online Transaction History

Help And Support

Self Assessment Test

Manual Flushing

Casino Info
website:https://luckycasino.com/
email:[email protected]
phone:n/a
established:2018
owner:Glitnor Marketing LTD
licences:MGA
languages:English, German

Lucky Casino Review

How’s it going, dawgs? It’s your boy Derrick with another casino review. So many casino reviews, so little time! Today we’re going to review Lucky Casino. This is a well-known online casino that’s garnered a lot of attention. Then again, with a name so simple and so catchy, I imagine that’s not so surprising. So, dawgs, let’s see if the rumors are true. Is it the name, or is it everything else (and the name too)? Ok, let’s review Lucky Casino!

Lucky Casino Details

Lucky Casino came out in 2018 making it a well-established casino site, as of writing this. It is operated by Glitnor Services Limited and it holds the MGA (Malta Gaming Authority) license. When Lucky Casino came out it was, apparently, a big deal. It was one of the first online casinos to pioneer Instant Play with Trustly and they were really aggressive with their ads. Oh yeah, Lucky Casino wanted to be heard, and they were heard.

The casino website itself looks really… pleasant. Yeah, the way how the icons and the menu bar are positioned and all that extra space just feels good, dawgs. Plus the starry purple background blended in with the rest just makes me feel… Oh, no… I’m gonna say it… here it comes… LUCKY.

Country Restrictions

Let’s get the bad news out of the way first. Lucky does have a beefy restricted countries list and yes, again, our bros from United Kingdom and United States aren’t allowed to play at the casino.

With that said, here is the whole list: Australia, Afghanistan, Algeria, American Samoa, Antarctica, Belgium, Bulgaria, China, Comoros, Cyprus, Denmark, Ecuador, Estonia, Ethiopia, Faroe Islands, France, French Guiana, French Polynesia, French Southern Territories, Greece, Greenland, Guadeloupe, Guam, Hong Kong, Hungary, Indonesia, Iran, Iraq, Israel, Italy, Jordan, Korea, Kuwait, Libya, Malaysia, Martinique, Mayotte, Myanmar, Montenegro, New Caledonia, Northern Mariana Islands, Pakistan, Philippines, Poland, Portugal, Puerto Rico, Réunion, Romania, Russian Federation, Saint Barthélemy, Saint Martin (French part), Saint Pierre and Miquelon, Singapore, Slovakia, South Africa, Spain, Svalbard and Jan Mayen, Syria, Serbia,Turkey, United States Minor Outlying Islands, United States of America, United States Virgin Islands, United Kingdom, Wallis and Futuna, Yemen, Aland Islands, Czech Republic, Slovenia.

Lucky Casino Review

 

Casino Bonuses

For a casino site with such a high reputation, it sure is light with its bonuses. This is something we experienced casino players don’t like to see. The only traditional deposit bonus that Lucky Casino offers is the welcome bonus. Now, depending on your region, bonus value can be better or worse. In the end, it’s still the only bonus in the casino. As far as other promotions go, they do organize campaigns where they promote new games and host seasonal tournaments and bonuses but since they are always changing, we won’t be looking at them too much, dawgs.

Welcome Bonus

Most countries will get the standard 200% (up to €100) deposit bonus. Now, countries like Sweden, Finland, and Germany will get the Double Up bonus. Norway gets a similar bonus as the default one only in Krone and Japan actually gets a 3 part deposit bonus. Regardless of where you are located, you’ll have about the same minimum deposit amount with a similar bonus value and the same sweet wagering requirements of only x35. Let’s take a look:

Default signup bonus

  • 200% (up to €100)

Sweden, Finland and Germany

  • Double up – Make a first deposit and if you don’t double it within 24h, get 100% cashback (up to €25)

Norway

  • 200% (up to KR1,000) 

Japan

  • First deposit – 100% (up to $500)
  • Second deposit – 25% (up to $500)
  • Third deposit – 50% (up to $500)

Minimum deposit: €10

Wagering requirement: 35x(B)

Like I said before this is nothing to write home about. With just a signup bonus, and its honestly low bonus value, their casino bonus offer kind of sucks.

Other Bonuses

Unfortunately, there aren’t any other traditional bonuses available. Luckily, Lucky Casino does offer new campaigns and promotions each month. As of writing this review, they are offering a few promotions and I’ll only be covering the one that seems like it will last for a while.

Game of the week

So, here’s the deal: you need to deposit at least €100 and wager them on slots (it doesn’t have to be in a single deposit). Then, as long as you are subscribed to Lucky Casino’s newsletter, you will receive promotional free spins in the mail that you can claim on your profile page. As the name suggests, the game of the week changes weekly but the promotion rules stay the same. Now, what’s really nice about these promotional free spins is that there are no wagering requirements on them. Yeah, just keep what you get. How awesome is that, dawgs?

VIP/Loyalty Program

For better or worse, Lucky Casino does not have a VIP program. Normally I wouldn’t mind so much but with so few bonuses and promotions, I feel like this online casino really would have benefited from a VIP or at least a loyalty points program.

Free Spins

There aren’t any free spin offers through traditional means. However, you dawgs can still claim some free spins through promotions such as Game of the week. It sucks that the casino doesn’t offer any regular free spin deposit bonuses or weekly reload bonuses but if the promotions are half as good as the Game of the week promotion, you should have some pretty sweet free spins to play within no time.

Games

casino game types

Keno

Roulette

Blackjack

Baccarat

Poker

Video Poker

Jacks or Better

Virtual Sports

Craps

Slots

Sports Betting

Lucky Casino has over 1,600 games available. When it comes to the selection of games slots take up the majority of the tiles. They also have a decent section of table games and a rich library of live dealer games for all your online gambling needs.

As far as software providers are concerned, here is the list: NetEnt, Play’n Go, Red Tiger, Microgaming, Evolution Gaming, Swintt, Yggdrasil Gaming, Scientific Games, Leander, Altenar, Quickspin, Mahjong Logic, Oryx Gaming, Elk Studios, NoLimit City, Thunderkick.

  • Slot Games

No good casino review can go without going into slot games. When it comes to slots, you can find some really good ones at Lucky Casino. There are classic slots, video slots, slots with progressive jackpots to try your luck on. If you know what you are looking for you can use the search function but if you just want to play the hottest new slots you can do that too. They offer a handy “Popular” “New Games” and “All Slots” section where you can peruse through all the video slots you can play.

  • Table Games

If you scroll down to the table games section, you’ll see that the live dealer table games and the non-live table games are all mixed together. *sigh* As much as I hate it when online casinos do this, others have pointed out that you can easily tell them apart by whether or not there is a hot chick or guy on the cover. Now, if you exclude all the covers with guys and chicks, you’ll find a rather slim library of table games with just the bare necessities. A few roulette tables, some video poker, a couple of blackjack games, and a few odd ones like craps and baccarat.

  • Jackpot Games

If you visit the jackpot library you’ll find that it contains over 100 jackpot games. Many of these will have a little bar in one of their corners, showing you exactly how high the current jackpot is. Other games won’t have this so you’ll have to click on them and see for yourself. The casino will also display daily jackpots and the total jackpot amount of all progressive jackpots.

  • Live Casino Games

In the live dealer games department, you’ll be able to see all the available live dealer games without any of those “pesky non-live table games” getting in the way. Most of the games available are by Evolution play, which is fine since they do make some excellent live games. Also, a little pro tip for newcomers to casino live games: If you aren’t sure which game to pick, always go with the one that has the hottest dealer. It won’t help you win, but at least you’ll have a feast for your eyes as you are gambling.

game providers

Mobile

Seeing as how Lucky Casino is a modern online casino that wants to attract as many gambling players as possible, it is only natural that it optimized its mobile casino so it works flawlessly, right? Well, yeah! Sorry for the disappointing climax, but Lucky Casino’s mobile casino works just fine. In fact, both desktop and mobile run flawlessly. My bros/broettes and I had no trouble testing this bad boy on our Android and Apple mobile products and there weren’t any issues. It’s super mobile-friendly. Lucky Casino does not have a dedicated casino app, which isn’t really a shame if the casino runs well through a browser.

Lucky casino bonus

Deposit And Withdrawal Methods

deposit methods

withdrawal methods

According to Lucky Casinos advertisements, the casino offers ultra-fast payments (which also include withdrawals), no fees and an instant play option, so you can get gambling ASAP. That’s a pretty bold statement, dawg. Obviously, your boy Derrick had his doubts so we tested this out and, wouldn’t you know it, it actually does (well, mostly).

Credit Card payments took a little longer as I had anticipated but they were still much faster than what I was expecting. Color me impressed, dawg. Let’s take a look at all Lucky Casino payment methods:

Deposit Methods

Here are the deposit methods you can use at Lucky Casino: Trustly Pay N Play, Much Better, Pass N Go, ecoPayz, Kwick Go, Venus Point, i Wallet, Crypto & GO, Rapid by Skrill, Skrill, Neteller, Paysafecard, Interac, Poli.

Payment methods available depends on the region.

Minimum deposit: €10 (or equivalent)

Withdrawal Methods

Withdrawal methods are fewer but there’s still plenty of them: Visa, Mastercard, ecoPayz, Neteller, Skrill, Interac Online, Venus Point, Much Better, Trustly Pay N Play.

Withdrawal limits

Withdrawal limits depend on the payment method. The casino withdrawal limit is €100,000 per month (or equivalent).

Accepted Currencies

Lucky Casino accepts the following currencies: USD, CAD, EUR, NKR, SKR, AUD

Customer Support

A big part of any casino review is customer support, and now we come to probably the biggest letdown of Lucky Casino: the lack of 24/7 live chat support, it’s only available during business hours, which sucks. What are players supposed to do if they have a problem with the game during the night? Oh sure, you can contact the Email support at any time but go figure how fast that will get resolved. When you do finally get in touch with the live chat, they work fine and they are friendly. That still doesn’t change the fact that they aren’t always available.

As far as user reviews are concerned, it’s a mixed bag. While most players are happy with the website’s overall look and feel, many players have been complaining about the lack of games and the lack of 24/7 live chat. It doesn’t help that so many countries are restricted either.

Available Languages

Lucky Casino speaks the following languages: English, Finnish, Norwegian, Swedish

Verdict

At the end of this Lucky casino review, I have to say a few things. As much as I want to tell you to go and try your luck gambling at Lucky Casino, I can’t do that without adding a few “butts” at the end. While the website itself is gorgeous and while it has a reputation for being reliable and trustworthy, some of its missing features simply can’t be ignored. It’s not ok for a site to have so few bonuses and no VIP system. It’s not ok to have so few game providers and yet so many restricted countries. However, while those may be forgiven, they need to work on their customer support. It’s absolutely unprofessional to not have a working 24/7 live chat, dawgs.

Lucky Casino is like a master builder with only half a toolbox. Get those missing tools and then we’ll talk. As always, we got you, Bro, and gamble responsibly!

FAQ

Overall Rating by casino bros logo

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Bonus:

Usability:

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Total Casino Rating

3.5 / 5

Author

Derrick Brotrane

Despite being rough trade, Derrick prefers to use sarcasm over fists because the parts of Atlanta he grew up in still consider it witchcraft. A.k.a. The Buff Dude, he’s a sucker for roulette, a total video game geek, and a beast when it comes to online casino security. We mainly hired him because he is scary AF but don’t tell him we said that.