How’s it going, bros? It’s your boy Derrick here with another online casino review.

Today we’re gonna look at 21.Com Casino. How bout that name, dawgs? At first, I thought it was a US-only casino since 21 is the legal age for drinking and gambling. Strike one.

Is the 21.Com Casino big on Blackjack games? Strike two.

Turns out, it’s just the name of their affiliate group. Sorry to spoil your guessing game. Regardless, let’s take a look at this on casino bros and gauge what’s what!

Casino Review Details

21.Com Casino is owned by Betpoint Group Ltd. which is part of the 21 Partners affiliate group. The casino owns a Malta Gaming Authority license so you don’t have to worry about the legality of this casino. The casino was established back in 2018. It also has a bunch of brother/sister sites owned by the same affiliate.

Details aside, this casino website looks a bit boring, IMHO. Don’t get me wrong, it works fine. It’s all there: The user interface, the games, the details at the bottom of the page… But it’s missing a theme. I mean, at least have a number 21 with arms and legs beckoning me towards the welcome page, dawg. As it is now, it’s as generic as it gets. It’s strange because the other affiliate casinos have so much more going on in the theme department.

Luckily, we ain’t going to be staring at the pretty pictures the whole time, so let’s take a look at what’s under the hood.

Casino Features

Mobile Casino

Reality Check Reminder

Vip Program

Time-Out Period

Live Chat

Financial Limits

Gamification

Self Exclusion

Online Transaction History

Help And Support

Self Assessment Test

Manual Flushing

Casino Info
website: https://www.21.com/
email: support@21.com
phone: n/a
established: 2018
owner: Betpoint Group Ltd.
licences: MGA
languages: English, German, Finnish

Country Restrictions

Another day and another online casino with a huge restricted countries list. It always makes me sad when I have to show this list dawg, especially when it’s as big as this one:

  • Afghanistan, Albania, Algeria, American Samoa, Angola, Antigua and Barbuda, Argentina, Australia, Bahamas, Barbados, Belgium, Benin, Bolivia, Bosnia, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, China, Congo (Democratic Republic of), Côte d’Ivoire, Cuba, Curacao, Cyprus, Czech Republic, Democratic People’s Republic of Korea, Denmark, Ecuador, Egypt, Eritrea, Estonia, Ethiopia, Falkland Islands, France, French Guiana, French Polynesia, French Southern Territories, Gambia, Ghana, Gibraltar, Greece, Greenland, Guadeloupe Guam, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Hong Kong, India, Iran, Iraq, Isle of Man, Israel, Italy, Jamaica, Jersey, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Lithuania, Macao, Madagascar, Mali, Marshall Islands, Martinique, Mauritius, Mongolia, Montserrat, Morocco, Mozambique, Myanmar, Nepal, Netherlands, Netherlands Antilles, Nicaragua, Niger, Nigeria, Northern Mariana Islands, Pakistan, Palestine, Panama, Paraguay, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, Senegal, Serbia, Sierra Leone, Singapore, Slovakia, Slovenia, Somalia, South Georgia and the South Sandwich Islands, Spain, Sri Lanka, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, The Bahamas, Trinidad and Tobago, Tunisia, Turkey, Uganda, Ukraine, United Kingdom, United States Minor Outlying Islands, United States of America, Uruguay, Vanuatu, Venezuela, Vietnam, Virgin Islands (British), Virgin Islands (US), Yemen, Zambia, Zimbabwe.

21.Com Casino Bonuses

When it comes to bonuses, 21.Com won’t be winning “Best Casino Bonuses” awards anytime soon. Hopefully, that will change. The casino offers a 4-part free welcome bonus and two weekly free spins bonuses. Everything else is either vague or time-constrained.

Also, all the bonuses only apply to slots. Yeah, it sucks for us who are into table games. I know, dawgs. I know.

Welcome Bonus

The welcome bonus offer consists of 4 deposit bonuses that can potentially give you €1,000 worth of bonus money along with 1,000 free spins. The welcome bonuses require bonus codes to activate. Now, before y’all rush in to deposit your hard-earned money, allow me to tell you how exactly things work.

  • First deposit – 100% (up to €100) + 100 FS (and an additional 900 FS given 10/day for 90 days), Bonus code: BON1
  • Second deposit – 25% (up to €500), Code: BON2
  • Third deposit – 50% (up to €300), Code: BON3
  • Fourth deposit – 100% (up to €100), Code: BON4

Keep in mind that the wagering requirements are x50, which is a lot. Also, don’t forget that you can only claim 10 free spins a day out of those 900 free spins. Yeah, I’m sure that some of you dawgs will be more dedicated than me. I’d forget about this after a week. Overall, nothing too impressive. Sorry, guys.

Weekend Free Spins With 21.Com

Here’s a nice one for all you dawgs who like free spins. If you make a deposit of at least €25 during the weekdays, you’ll get 21 spins the next Saturday and another 21 on a Sunday. That’s 42 free spins for the weekend. Not that much to be frank, but the minimum deposit isn’t too bad. Sadly, the wagering requirements suck again with x50. 

Sunday Boost

Unlike the previous bonus, this one I just don’t get. 21.Com Casino expects you to deposit €200 during a single Sunday and in return get 300 free spins the next day – Monday.

Depositing less won’t give you anything and going over the deposit limits won’t give you more either. This bonus was also present at Neon Vegas Casino and I still don’t get how this is a good deal. Sure 300 free spins may seem like a lot, dawg, but asking for €200 on a single day is just too much!

It would be more forgiving if the wagering requirements were any better but: NO! They are still at an all-time high of x50. 

Maybe it’s fine for players who have a high-paying job, but for us 9-5ers, 21.Com Casino is asking a bit too much.

Rewarding Experience At 21.Com Casino

Ready for more bonuses, dawgs? Me too! Let me know when they arrive! Oh wait, that’s my job. Too bad I can’t do it with this so-called rewarding experience. The description reads, and I quote: “Simply just play and get rewarded.”

What do you need to play? What do you get when you play? How much do you get when you play? Nobody knows, dawgs. Partly because it depends on your daily deposits and partly because it depends on your region.

You have to be a registered member at 21.Com Casino, deposit at least €25 and subscribe to their newsletter. Supposedly, you’ll get free spins and sometimes some deposit bonus funds.

Here’s the kicker: The wagering requirements this time are at a low x10 for bonus money and at x21 for free spins. That’s actually not bad at all. The problem is that these very much depend on your deposit and activity.

VIP Program

Nothing to see here, dawgs. Move along. 21.Com Casino doesn’t have a loyalty program. I’m kinda sad but happy at the same time. With so few bonuses, this online casino could do with something, anything to ensure players keep coming back. I’m worried that it would just be another lackluster rewards program.

Free Spins

There’s plenty of free spins to go around, bros! Even though the wagering requirements for most of them suck, there’s still plenty of them. If you are dedicated enough, you can potentially squeeze a whopping 1,000 free spins from the entire welcome package bonus. Keep in mind that you need to log in and play for 90 days straight to get all of the deposit free spins.

You also can take advantage of every other bonus offer and score even more free spins.

The rewarding experience bonus is by far the most interesting because the free spins there have a wagering requirement of only x21 so it may be worth sticking with the casino to see if these can be turned into cash funds.

21.Com Casino Games

casino game types

Roulette

Blackjack

Video Poker

Jacks or Better

Slots

According to our sources, 21.Com Casino has a game library of over 1,800 games. These include just over 20 table games, 80 live dealer games, a single lonely video poker game, Deuces Wild (dafuq?), and the rest are slots. Fortunately, there are plenty of well-known game providers with some of their best online casino games. Here’s the list, dawgs:

  • Pragmatic Play, NetEnt, Relax Gaming, Big Time Gaming, Evolution Gaming, Microgaming, Push Gaming, Quickspin, iSoftBet, Nolimit City, 1×2 Gaming, Betsoft, Booming Games, Thunderkick, ELK Studios, Iron Dog Studio, Just For The Win, Kalamba, Playson, Gamomat, Fortune Factory, Foxium, Gameburger, Golden Hero, Golden Rock Studios, Lightning Box, Northern Lights, Pocket Games Soft, Rabcat, ReelPlay, Slingshot, STHLM Gaming, Stormcraft Studios, Triple Edge, Hacksawg Gaming, Fantasma, Leap Gaming, Felt, 4theplayer, Spearhead Studios, Gold Coin Studios, All41Studios, Alchemy Gaming, Games Lab, Boomerang Studios, Silverback, 2By2, Northern Lights Gaming, Snowborn Games, Max Win, Neon Valley Studios, Half Pixel Studios, Crazy Tooth Studio, Blueprint Gaming, Red Tiger Gaming.

Slot Games

The bread and butter of all online casinos are video slots. As always, there’s no shortage of great slots available to play at this casino. 21.Com Casino really seems to be pushing Pragmatic Play titles such as “John Hunter” and “Book of Tut” as well as their affiliate exclusive title “Guardian of Athens” by Quickspin.

Fortunately, if you are looking for something specific, you can use the website’s handy provider and alphabetical search bar to find the right game for you.
Here are a few slots that you boy Derrick liked:

  • Starburst (always fun to play this one)
  • Bonanza
  • Extra Chilli

Table Games

It really isn’t a surprise that there are so few table games available at 21.Com Casino. With deposit bonuses being predominantly linked to slots, the table games are just there because they’re sort of a requirement. Whatever the case, there’s only a handful of roulette, a few blackjacks, and a couple of other games.

Jackpot Games

Sure, there are progressive jackpot slots available. However, you’ll have to go digging for them. Even though the casino has its own category for a single video poker game in the games lobby, there just weren’t enough resources to make a separate category for jackpots. Instead, dive headfirst into the slots category and keep clicking on slots until you find the one with an active jackpot.

Ouch, my head hurts from even thinking about this. It’s better to go for the slots that have some sort of bonus spins or other casino bonus attached to them than to go digging.

Bad move, 21.Com Casino. Bad move.

Live Casino Games

There’s plenty to do at the live casino games department. The deposit bonuses ain’t really going to help you better enjoy the live casino but there’s still A LOT to play. Of course, they have their live roulette, live blackjack and live baccarat but they also have less common dealer games like football studio, mega ball, dragon tiger and wheel of fortune.

Too bad that none of the bonuses will give you that much-needed boost at live games.

game providers

Mobile

It’s the 2020’s. If there is a casino that still doesn’t have a working mobile casino review, it really needs to shut down or do a complete website overhaul. Thankfully, 21.Com Casino falls in the former category so we get to play it even from the comfort of our own toilets.

I was able to log in through my Chrome browser using my mobile device and it worked like a charm. Even though I didn’t test out every single casino game, I’m confident that all the games work well enough.

There is no app available, which is fine in my book because I really don’t need another icon clogging my home screen.

21.Com Casino Payment Methods

deposit methods

withdrawal methods

Alright, time to learn about all the methods so we can actually get that coveted welcome deposit bonus. Here are all the available payment methods. Note that depending on where you are located, some payment options may not be available to you.

Deposit Methods

You can use these to make those sweet deposits:

  • Visa, Mastercard, Revolut, Interac, iDebit, Instadebit, Rapid Transfer, Klarna, Neteller, Skrill, EcoPayz, VenusPoint, Bank Transfer.

Minimum deposit amount: €10 or €25 (depending on region)

Withdrawal Methods

When you do actually win, you can use these methods to withdraw your funds:

  • Visa, Revolut, Trustly, Interac, iDebit, Instadebit, Rapid Transfer, Neteller, Skrill, EcoPayz, VenusPoint.

Withdrawal limit: €5,000

Accepted Currencies

21.Com Casino accepts these bad boys:

  • EURO, NOK, CAD, NZD and USD.

Customer Support

Lately, we’ve seen big companies that have live chat support try and find ways how customers can avoid using it. That way, big companies can save money on hiring additional live representatives.

Unfortunately, 21.Com Casino also considers itself a big company and would rather you solve the problem yourself than contact the customer support team. So, if you have a problem and you click on the help button, the first thing you’ll have to do is type out the problem. Then, the casino will show you the most common solutions to the problem. ONLY IF the offered solutions don’t cut it for you, you will be redirected to a real person.

When you do talk to a real person, they do know their onions. I had a nice chat with the live representatives and they told me some of their problems and I told them some of mine, you know!

Available Languages

  • English, Norwegian, Finnish, German and Japanese

Screenshots

21.Com Casino Review Summary

21.Com Casino may not give the big players a run for their money, but it has its fair share of perks.

Honestly, what bummed me out a bit is the fact that every time this online casino is about to do something right, there’s a catch. Even though they have a lot of great games, it’s no different from some of the best online casinos (which are, BTW, paired with decent bonuses, too).

When all is said and done, this is your run-of-the-mill casino. Nothing too fancy, nothing too shabby. I hope they’ll up their game in case they want to survive in the merciless world of online casinos. We Got You, Bro!

FAQ

Overall Rating by casino bros logo

Casino Rating

Bonus:

Usability:

Customer Service:

Games:

Banking:

Mobile:

Responsible Gaming:

Total Casino Rating

4 / 5

Similar Casinos:

Despite being rough trade, Derrick prefers to use sarcasm over fists because the parts of Atlanta he grew up in still consider it witchcraft. A.k.a. The Buff Dude, he’s a sucker for roulette, a total video game geek, and a beast when it comes to online casino security. We mainly hired him because he is scary AF but don’t tell him we said that.

Comments

T

TerrenceALA44

09.11.2021

Great games, nice layout, I like the software providers too. Deposits went super fast and clean, but if you want to withdraw your money the verification takes ages. Totally unacceptable.

N

NoLivesMatte...

12.11.2021

I like a lot of things regarding 21.com, and the providers and games are truly awesome. Also, I receive emails from the casino very often, offering me interesting promotions and opportunities. The last time it was about some 100 free spins, the problem is, the verification period lasts like forever, tried to call them and speed things up a little bit but with no success.

S

Sanya76freem...

19.11.2021

I rarely leave comments, the reason I am doing this is that so many users wrote bad things about 21.com casino and I can't tell why. Great games, design, usability, and my payouts were nowhere near as slow as the users are trying to convince you. Just go there and check the casino out.

    arrow-icon